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Where are Oxyenergy products made?
We are proud to say that the majority of our products are manufactured and design right here in New Zealand Aotearoa, adhering to strict national and international quality standards. We also source some ingredients internationally from trusted suppliers who meet our rigorous criteria. For those product who are 100% made in Aotearoa we are proudly certified by New Zealand Made and FernMark organisations and we are working hard everyday to keep adding more products into this category.
Are Oxyenergy products tested for quality and safety?
Yes, absolutely. Quality and safety are our top priorities. All our products undergo rigorous testing at various stages of production to ensure they meet the highest standards of purity, potency, and safety. As part of our honorary certification we have GMP, FDA, RMP and HACCP.
Where can I buy Oxyenergy products?
You can purchase Oxyenergy products through our online website store (https://oxyenergy.com.au/) orin our retail sore located at 153 Broadway, Newmarket, Auckland, 1023
How do I know which product is right for me?
Our website includes detailed information about each product, including ingredients, benefits, and recommended use, to help you make an informed choice. For more personalised guidance, you can also contact our customer support team.
You can also book a one-to-one chat with Jasmine, our OXYENERGY Store Manager, through the dedicated booking section on our website. She’ll be happy to introduce you to the brand, talk you through our products, and learn more about your health and wellness goals.
When deciding which product is right for you, consider your individual goals, dietary needs, and any sensitivities you may have.
Book a visit with us here:
https://oxyenergy.com.au//pages/contact
Can I take multiple Oxyenergy products at the same time?
While many of our products can be safely combined, it's essential to read the label instructions and be mindful of your overall intake of specific nutrients. If you have any concerns, consult with a healthcare professional or registered dietitian.
What is the best time to take Oxyenergy products?
The optimal time to take a specific product varies depending on its purpose. Please read each and specific products instructions to take our supplements and sport nutrition products.
What are your shipping options and delivery times?
We offer a range of shipping options within New Zealand.
What is your return policy?
Under New Zealand consumer law, we are not required to provide a refund if you change your mind about a purchase. We therefore encourage customers to make informed decisions before buying and to choose products carefully.
We also welcome both new and existing customers to book a visit with our in-store team, who can help you find the products that best suit your needs so you can make a well-informed purchase.
If a product you have purchased is faulty, we will provide a remedy as required under the Consumer Guarantees Act.
How do I track my order?
Once your order has been shipped, you will receive a tracking number by email. You can use this number to track the progress of your delivery on our website or on the courier’s website.
If you need any assistance, you can also call us on +64 277886624 and our e-commerce team will be happy to help you track your order.